Shipping

We ship our products globally.

Delivery Options Overview (we ship globally)

Shipping method

Handling Time

Transit Time

Shipping Cost

Standard Shipping

0-1 day

6-12 days (Mon-Sta)

9.6GBP

DHL

0-1 day

3-6 days (Mon-Sta)

31.2GBP

 


Tracking Website

Standard shipping : www.17track.net

DHL : www.dhl.com


FAQ on shipping:

What happens after I place an order?

You'll receive a confirmation email from us after your order is placed containing your order number and your order receipt. Your order will typically ship out within 0-1 business days (not including holidays). Products that have customizations will take longer to ship out.

Please check your spam folder for the confirmation email if you don't see it in your inbox.

If you don't receive a confirmation email, please email with the subject line "Order Confirmation Not Received" and someone from our team will get in touch with you.

We will reach out to you separately for items of a custom nature to ensure the proper customizations are applied. These items will only be processed and shipped out after we receive the customizations.

Shipment processing time

Every effort is made to dispatch your order as soon as possible. Processing time is 0-1 business days (Monday to Saturday ). The transit time depends on the carrier.

You will receive a shipping confirmation email as soon as it has been shipped.

Which carriers do you ship with?

We use a variety of reputable carriers, including but not limited to Standard shipping, DHL. For orders of high value, carriers will ask for a signature upon delivery.

How long will my order take to ship?

After an order is shipped, it will typically take 6-12 business days to receive your order.

Shipping times vary depending on the order, but you can always keep updated with your order here.

How do I check the status of my order?

Simply track your order using the tracking number we provide you through email. If you haven't received a tracking number after 7 business days, please email and we will assist you from there.

Need a Help?

  • +44 7821732004
  • Email: support@horvex.com

Contact Us

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